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Just a few small complaints though, and for these reasons, I can't give it a full 5 stars:1) A small amount of 'grindage' (as I call it) always falls out when the glass receptacle is removed, no matter how violently I shake the machine to ensure that every last granule is in the receptacle before I remove it. However, it's close enough for my satisfaction and far better than the large earth-like clods you get from cheap blade grinders, which require a hammer to break apart. But do they think of these things. Some people might prefer to use a sledgehammer, but I don't recommend that because although the machine is sturdy, it might not stand up to a sledgehammer's blunt force trauma. A damp paper towel works fine, but I think Kitchenaid should ship a year's supply of paper towels with the machine just to be fair. An even better idea would be to have the bottom of the grinder be removable, so that you can easily dump the grindage in the trash. I've been using this grinder for about a year, and I highly recommend it. Not a big issue; just shake the machine.
Very easy to scoop out. 3) For some dumb reason there's slightly extended edges inside the hopper, where a few beans always get stuck. The machine is fairly quiet, reliable, and extremely well-built. They're content to charge $200 and let their customers clean up grindage every day of their lives.2) The grind is not as uniform as it should be for a machine of this price. There is NO WAY to avoid this issue, so every day I'm cleaning up grindage from the bottom of the grinder, which inevitably gets on the counter. Better to shake it, and if anyone asks what you're doing, don't be embarrassed that you're rocking an appliance back and forth - simply tell them the truth: "I spent good money on these coffee beans, and I don't want them to remain stuck in the hopper." Any logical person would understand and not mock you.On the positive side, the use of a glass receptacle means NO STATIC CLING, which was always my main problem with all other grinders.
No. For $200 I expect every granule to be the same size, but alas, it's not. Words can't describe how wonderful it is to grind coffee and have it fall peacefully to the bottom in a loose heap, instead of clinging to all sides of the container. As mentioned above, it could definitely use some refinement in the future - but even as is, it's by far the best grinder I've ever owned and if this one broke, I'd buy another without a second thought.PS: if you own a Keurig coffeemaker and use the K-Cup attachment filter to make your own coffee (as opposed to using the pre-sealed K-cups), don't grind any finer than 6.5, otherwise the water won't flow through the filter properly.
My coffee is perfect every time. This grinder does a fantastic job.
When my last grinder broke, I decided to invest in a quality burr grinder. I love coffee.
From my research, it was the best burr grinder available for close to $100. I typically brew my coffee in a french press or Cafe Solo (another product I highly recommend).
This grinder was a very good value. It grinds so much better than my former blade grinders.
I highly recommend.
First, the item came with a manual marked by the previous owner. That can be overlooked, but the grinder was horrible in its grinding ability. I may have just as well bought a blade grinder in that the grind was dust and chunks, no matter what setting I put it on.Horrible to say the least. I sent it back and purchased a new one, which I enjoy to this day.
This is a decent burr grinder for the price. It is not totally consistent, but I wasn't willing to spend over $400 for a grinder that is. My coffee tastes better than when I used a blade. The build quality is great, and reminds me of my KitchenAid mixer.
Kitchenaid support is terrific. I cleaned it out & it seemed to work fine, and has in fact worked like a dream ever since. The first day I got it I thought I was in trouble - it stuck and started smoking. I called to ask about the smoking and to request a missing brush; the rep spent 15 minutes checking to make sure I could go on using the grinder and the brush arrived promptly. After my last grinder, where I had to physically jam the beans down into the burrs to get them to grind, the occasional nudge with a chopstick is a breeze. And I think the coffee tastes better - cleaner and more alive. (And btw, they tell me the warranty on this is a year, because it's a pro product, not six months). I am very, very happy.
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